Due to Covid19 delays, and new customs policies in various countries, sadly, I can't guarantee delivery outside of the US at this time. Depending on the delivery country, we may have to cancel and refund your order.
Currently we cannot ship orders to the UK or countries in the EU because of new customs and tax laws —we do not qualify to receive the VAT numbers for reporting because we are a small business (with limited sales to Europe) and because we do not have a partner intermediary business in the EU (again, because we are small, just us). We are hoping that things change soon.
We ship most international packages via USPS Priority Mail, but Priority Mail rates are very high and we know that some of you may not want to pay for this service. Shipping may pull up high, but can be partially refunded depending on other rates, and your preferences.
First Class through USPS is cheaper depending on the weight, and we are absolutely willing to do that. Be aware that First Class mail is a lot slower and we cannot give you any idea of the time frame for how long it will take your order to get to you. It can take weeks, sometimes months, for a package to get to you. In all honesty, these same delays seem to be happening with Priority lately as well...
UPS is a new option for us, and so far has had better pricing than USPS. We haven't done it enough to know about the amount of time it will take or the quality of the service, but it seems good so far. If we switch to UPS, you are likely to go ahead and get that partial refund.
And if you want to know how much First Class USPS shipping would be, or UPS, email Lorna at firstname.lastname@example.org before you place your order, telling her what you want to order. She will let you know how much the cost will be and how to proceed with your order.
Once a package leaves the US, we can no longer track it. It's in the hands of the destination country and their customs. Because of this, we will not ship a replacement for lost packages until 6 weeks past the shipping date on Priority Mail packages, and 12 weeks past the shipping date on First Class packages.